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Thursday, 31 July 2014

Streamyx with Tablet

Sometimes when you do something wrongly, don’t sad about it because maybe there has something good wait for you.

April 2014

My company planned to move new place so my manger asked me to fill in the registration TM form. When I filled in the form, I had miss wrote something on it. As the form that given to me was the only one so I need go to TM office to get a new form.


Promotion for Streamyx
During lunch time, I had gone to TM office to get the new form. At that time, I had met with two TM staffs. One of the staff asked me whether I had installed Streamyx in my house or not. I answered him that now I was using boardband online so he had told me that recently Streamyx had offer a great promotion for those did not own Streamyx and salary below RM 4000.

After hearing with this promotion, I quite attracted with it as apply within promotion, I just need to pay RM 68 for 1Mbps (Normal is RM 110) but this package did not include free calls to TM fixed line. Besides that, after apply for streamyx about 2 weeks, I can get a free tablet.

Normal price for Streamyx
May 2014

After few weeks of submit the registration form, TM contractor had went to my house to install streamyx. Now, I can online every time that I want without worry about internet quota as by previously using Digi Boardband that after utilize the internet quota, I cannot online unless top up money.


July 2014

After 2 weeks, I did not get any call regarding the tablet so I had asked for TM and TM staff directly gave me the two phone number of staffs in charge (tablet agent). I had called for tablet agent and the staff A told me that now is pending for tablet sending as this was done by batch so I need to wait.

After few weeks, I still did not get the tablet so I called again to staff A as phone line busy so I cannot call for she. Then, I planned called for staff B and she told me that TM Kuala Lumpur had been called me for address confirmation but I did not answer the phone. Then, she asked for my address and said that tablet will be send to me as soon as possible.

After few days, I had received tablet through courier on Sunday. The tablet that I get was Tablet Microsoft Surface RT.


5 August 2014

I had received a call from TM Labuan to ask me whether I have received the tablet or not. All I want to say was thumb up for the services of TM Labuan as they follow up with my case although they been gave the tablet agent phone number for me to deal with.

22 comments:

  1. Hey. I was wondering...how much did you pay for everything? The fee and the installation as well. Thanks.

    ReplyDelete
    Replies
    1. So far I just received first bill which are RM 136.00 (2 months Streamyx fee @ RM 68). For contractor fee, I did paid but forget with the amount (If not mistake, below RM 50).

      Delete
  2. hi.. ist ur house have TM phone before u installed streamyx (rm68 pakej) in ur home

    ReplyDelete
    Replies
    1. Yup, my house has TM phone before I applied Streamyx.

      Delete
  3. hello. do you need to terminate your tm phone line first then only apply this streamyx package?

    ReplyDelete
    Replies
    1. Hi,

      I did not terminate my TM phone line when apply Streamyx.

      Delete
    2. This one only for new customer right? Already have phone line also can apply for this?

      Delete
    3. Already have phone line also can apply it as long as now you did not subscribe for streamyx. This promotion for those who did not have streamyx.

      Delete
  4. hi..can i have the tablet agent phone number?yhanxs

    ReplyDelete
    Replies
    1. Hi,I already forget the table agent phone number as I did not keep it. You can try to call TM to get the number.

      Delete
  5. this promotion had been how long already ??

    ReplyDelete
    Replies
    1. Wai Kit Wah,

      I just noticed this promotion on April 2014 and I am not sure about whether this promotion still go on or not but you can go to TM to ask for it.

      Delete
  6. Hws was the tablet? Is it ok?

    ReplyDelete
    Replies
    1. Now, my tablet still functions well after received on July 2014.

      Delete
  7. Thanks for ur information.,i wondering how much the tablet price? :) Is it 32GB

    ReplyDelete
    Replies
    1. Yes, it is 32 GB.

      The detail of this tablet, you can refer to this website.
      http://www.microsoft.com/surface/en-my/products/surface

      Delete
  8. May I know whether it is exactly the same as streamyx 110 being offered previously?
    I'm thinking of subscribing but am afraid of any hidden cost.
    Thank you.
    T

    ReplyDelete
    Replies
    1. I am not sure about Streamyx 110 but I had search around and I think this Streamyx 110 is not the same with the package that I subscribed as my package has some requirements which you can click the first picture for enlarge view. The times that I subscribed has promotion but I not sure that this promotion still available or not.

      If you afraid of hidden cost, you can ask for TM staff to explain for you.

      Delete
  9. This package is only for internet isn't it? How much do you pay for your TM fixed line? Do you still have to pay for the monthly rent?

    ReplyDelete
    Replies
    1. Yup, this package is for Internet. My TM Fixed line just pay according to my usage of the month and I did not need to pay for monthly rent.

      Delete
  10. I hv waiting abt 1month++ but still not receive the tablet, called TM also ask me to wait. Haizzz... who has the agent phone number ?pls gv me. Tq

    ReplyDelete
    Replies
    1. Hi, you can try to ask TM staff for the agent phone number. Hope you can get your tablet soon.

      Delete

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